Quality and learner support

Policies and learner support

Find the guidance you need before applying, studying, working with us or using the website.

Browse academic policies Find guides and downloads

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Academic and quality policies

Admissions

See how applications, prior learning and English evidence are reviewed.

Read admissions policy

Academic integrity

Check the expectations for original work, sources and AI tools.

Read academic integrity policy

Assessment and moderation

See how assessment decisions are made and checked.

Read assessment guidance

Appeals

Find the grounds, deadlines and process for raising an appeal.

Read appeals policy

Quality and governance

See who oversees academic quality and how programmes are reviewed.

Read quality guidance

Website and enrolment policies

Privacy Policy

Read how eStudyQuals handles personal information across the website, applications and study.

Read policy

Cookie Policy

Read the website’s cookie information and find out how to manage your preferences.

Read policy

Terms & Conditions

Find the published terms for using the site and enrolling in eStudyQuals programmes.

Read policy

Accessibility Statement

Find the published accessibility information and how to ask for support.

Read policy

Guides and downloads

Qualification levels and mapping

Compare qualification levels and find the RQF/EQF Mapping Matrix.

Compare qualification levels

English placement and assessment

Find the CEFR Placement Form and Rubrics Pack for English language placement and assessment.

Explore English exam resources

Assessment and quality templates

Find resources including the Assessment Blueprint and Moderation Sampling Plan.

Open the published downloads

Browse all policy documents Ask eStudyQuals

Policy directory and downloads

Policies | Estudyquals

Policies

Academic & Quality

Academic, Quality & Governance Policies

Admissions

Entry criteria, process and decision outcomes.

View policy

Academic Integrity

Original work, permitted tools, breach outcomes.

View policy

Appeals

Grounds, timelines and panel review stages.

View policy

Assessment & Moderation

Methods, standardisation, sampling and boards.

See framework

RQF/EQF Awareness

Level descriptors, credit/TQT and transparency.

Mapping Matrix

CEFR Alignment (English)

Placement, teaching and assessment by CEFR bands.

Placement Form

QA Cycle & Moderation

Design → delivery → assessment → verification → review.

Sampling Plan

Quality & Governance Hub

Short-form governance, roles, and document control.

View Hub

Legal

Legal & Site Policies

Terms & Conditions

Conditions of use, enrolment terms, and liabilities.

View policy

Cookie Policy

How we use cookies and your choices (GDPR compliant).

View policy

Privacy Notice

How we collect, use and protect your personal data.

View notice

Accessibility Statement

Our commitment to accessible services and WCAG compliance.

View statement

Templates & Downloads

Certificate Text Guidance

Consistent wording for awards and transcripts.

Download

Assessment Blueprint

Assessment plan across modules and outcomes.

Download

Internal Standardisation Record

Meeting notes and calibration evidence.

Download

Assessment Board Minutes

Template for board decisions and actions.

Download

QA Cover Page & Record Sheet

Front-sheet & evidence mapping for QA packs.

Download

Moderation Sampling Plan

Sampling matrix by cohort and assessor.

Download

CEFR Rubrics Pack

Banded rubrics across L • S • R • W.

Download

CEFR Placement Form

Intake placement aligned to CEFR.

Download

Evidence Equivalence Table

Cross-walk for evidence types and weight.

Download

Need something else?

Ask the Estudyquals Team

For detailed procedures, collaboration agreements, or evidence packs, contact the Quality Lead.